Shipping


ORDER PROCESSING

Order processing typically takes 2-3 working days, prior to delivery (excluding next-day service). However, we strive to process all orders within 1-2 working days. Please note, during peak periods and promotional activity, processing times may be slightly longer. You will receive an email notification once your order has been processed and dispatched

 ________________________________________________________________________

Middle East Shipping Rates

For in stock items; UAE orders will be delivered within 1-2 working days via next day delivery service. Orders for the rest of the GCC countries will be delivered within 2-4 working days.

For made to order items; Orders will be shipped within 7-14 days as these items will be produced specially for you.


Please expect a processing time of 2 - 3 business days and a shipping time dependent on your shipping address.

 

Please note that you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes. Delivery times may be extended due to local customs processing.

Customs fees are charged and evaluated by your local customs authority and are beyond the control of Nuwae.

 

If your package is returned because you refuse to pay duty/import fees, you may be charged full return shipping fees.

 

UK Shipping Rates

For UK, your orders will be shipped via DHL Express service. The delivery time is 2-4 working days for items that are in stock. For made to order items, the delivery time will be 7-14 days. 

Please note that you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes. Delivery times may be extended due to local customs processing. In some cases, VAT may be charged at checkout.

Customs fees are charged and evaluated by your local customs authority and are beyond the control of Nuwae.

Please check the customs and import regulations in your country before placing an order. We won’t take any responsibility for charged duty/import fees.

If your package is returned because you refuse to pay duty/import fees, you may be charged full return shipping fees.